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Business Process Manager / Business Analyst

Porvorim, Goa
Business Process Manager / Business Analyst

Location: Alto Porvorim, Goa
Tangentia is looking for 1 talented and motivated individual to join our project management office. We need a confident, driven, self-starter who is professional and positive and not afraid of hard work. This position requires you to be interfacing with stakeholders on both IT and business side to determine requirements, get signoffs and engage in the pre-sales process.
  • Collaborate with key stakeholders and subject matter experts to drive alignment around key process improvement targets, develop comprehensive implementation plans and champion change at all levels of the organization
  • Partner with the Technology group to develop solutions that increase workflow efficiencies, meet business requirements, and drive Privacy by Design
  • Drive process improvement roadmaps by assessing our business process architecture stability and scalability, developing lean workflows with minimal variation and high quality, and ensuring solutions meet current and future business objectives
  • Use industry standard methodologies to conduct root cause analysis including defining and documenting process issues, modeling business processes, and communicating and managing changes from current (as-is) to target (to-be) design states
  • Be able to make sales proposals during the pre-sales process and perform follow up
  • Possessing 3-5 years of experience in business analysis in the IT services industry
  • Good knowledge of and applied experience with waterfall and Agile methodologies, and SDLC
  • Experience with sales proposal writing, documentation, defining business processes and workflows is a must have
  • Experience in process workflow mapping using MS Visio or similar tools with BPMN or other notation standard
  • Strong problem-solving skills and ability to analyze workflow and processes to provide excellent service to internal and external customers
  • Ability to learn, understand, and apply new technologies
  • Strong written and verbal communication skills
  • Exceptional organizational skills
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