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EDI Technical Lead

Porvorim, Goa
Role: EDI Tech Lead

Location; Goa, India

Job description:
  • Setting up communication adapters such as AS2, FTP, SFTP, OFTP2, SOAP and REST Web Services.
  • Analyze customer requests for EDI set-up.
  • Setting up Trading Partner profiles including Envelopes.
  • Monitor the monthly EDI file upload process, address any internal issues within the required procedural timeframe, report issues to customer and benefit administration vendors.
  • Lead the process for resolution focusing on reducing impact to the customer.
  • Proactively monitor and analyze production EDI files for quality, accuracy, adherence to eligibility/plan design (guaranteed issue amounts), and mapping issues.
  • Maintain EDI status tracking and management reporting.
  • Influence IS to address to prioritize system issues to reduce or eliminate root cause issues impacting customers.
  • Serve as the primary point of contact to customers and benefit administration vendors on all EDI interactions.
  • Serve as a subject matter expert and resource for internal operations for EDI workflow, process and procedures.
  • Assists in identifying opportunities within the EDI process for service delivery, operational efficiencies and effectiveness.
  • Closely monitor EDI process to ensure our platform is in line and as good as or better than our competitors.

Skill Sets Needed
  • Sterling B2B Integrator knowledge is must
  • Sound knowledge of communication adapters like SFTP, OFTP2, AS2, HTTP, Web Services SOAP and REST
  • EDI Envelopes
  • Dot Net knowledge is required.
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