ServiceNow + ITIL Integration Consultant

Location: Downers Grove, Illinois, United States
Date Posted: 23-10-2017
Tangentia is a Premier IBM Business Partner & was also awarded as the fastest growing IBM Business Partners for 2012, 2013 & 2014 . Our Head office is in Toronto, Canada with offices in US and India as well. You can learn more at

Tangentia is one of the key Implementation partners with IBM and work closely with IBM services groups like GBS, GTS and ISSW. Tangentia isauthorized to sell and implement all IBM software brands across USA, Canada & India. Some of our key strengths are around  Identity & Access Management, IBM security, Sterling Commerce, Cognos, Tivoli and WebSphere. Tangentia is also a key partner and works closely with the IBM training group.

We are hiring for the following positions, kindly send in your best resources.

Job Title: ServiceNow + ITIL Integration
Job ID #: 171016
Location: Downers Grove, IL
Duration: 12 months +
Start Date: ASAP
Interview Type: Phone & Skype

  • Total IT experience of 5+ years working within a large enterprise on implementation initiatives 
  • Minimum 4 years of experience in configuring ServiceNow which involves various modules, 3rd party integrations and building custom applications, well versed of ITIL processes. 
  • Strong technical knowledge of ServiceNow modules - Incident Management and Service Level Management, Problem Management, Change Management, Release Management, Event Management, Knowledge Management, Service Request, Work Request Management, ServiceNow Discovery, Software Asset Management, Asset Management , CMDB , Contract Management 
  • Good hands on knowledge and experience of Angular JS, JavaScript, XML and XSL stylesheets, web services, Good analytical and debugging skills
  •  Implementation of Event co-relation platform 
  • Integrated Configuration Management process with Incident, Problem and Change Management 
  •  Auto population of CMDB by integration of existing ServiceNow CMDB with other tools 
    ITIL Certified Preferred.
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