SAP Technical ACM Resource

Location: Inver Grove Heights, Minnesota, United States
Date Posted: 12-12-2017
Job Title: SAP Technical ACM Resource
Job ID #: 17
1231  
Location: Inver Grove Heights, MN
Duration: 6 months+
Start Date: ASAP
Interview Type: Skype


Required Skills and Experience: 
You focus on building solutions and on maintaining, optimizing and improving a client’s applications and systems. You contribute to a business and technical blueprint and customize the respective Software Package Core Module. You may also be responsible for unit testing, contribute to integration testing, and/or be responsible for the design and delivery of end-user training. 

• 5+ years of SAP ABAP/4 and ABAP Objects programming experience in RICEFW. 
• Experience in ABAP for HANA, HANA Studio, SAP Gateway and UI5 in ECC 6.0 and ACM is a major plus 
• Strong understanding of BRF+ 
• Sound judgment and tact 
• Ability to work effectively with clients, management, and its staff members 
• Experience working in an ITIL environment / ITIL V3 Certified preferred 
• Experience working with remote / off-shore teams 
• Excellent customer service, written and oral communication and interpersonal skills 

Individual will be responsible for providing support for a large SAP production instance post-implementation requiring 24/7 support on high priority incidents 
A proven ability to develop positive working relationships in a distributed team, experience collaborating with offshore team members is valued. 
Accountable for meeting stringent service level agreements 
Ability to work and communicate directly with customers to ensure that expectations are being met 
Must have excellent verbal and written communication skills 
Bachelor's Degree in Computer Science or equivalent experience 

70% SAP ACM technical duties in an SAP Production Support Role 
20% Coordinating closely with the Offshore team 
10% Administration work, Status reports / meetings / time tracking ‚Äč
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