IAM Production Support

Location: Goa, Goa, India
Date Posted: 29-12-2017
Job Description : IAM Production Support
  • 3+ years of experience in IBM Identity & Access Management (Any or all of Tivoli Identity/Access Manager, Tivoli Directory Server , TFIM)
  • Experience and hands on 24x7 production support and administration of any or all Tivoli Identity/ Access Manager & TDS , TFIM.
  • Working with incidents, incident management, change management etc.
  • Coordinating with stakeholders including customer teams.
  • Good knowledge of scripting in Unix for reporting, debugging and other requirements as necessary.
  • Sound experience of performing troubleshooting, debugging and root cause analysis using relevant tools/systems.
  • Good grasp of Internet and networking protocols, associated services (http/s, ftp/s, DNS, IPv4/IPv6) and overall concepts.
  • Should have knowledge of ITIL, 24x7 production environment, best practices
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